At our shop, we are committed to ensuring the quality and reliability of our products. Below are the details of our warranty policy:

1. ​Warranty Coverage​

   • All products purchased from our shop come with a ​1-year warranty​ from the date of receipt.
   • If your product experiences quality-related issues within this period, we will provide repair services.

2. ​Repair Process​

   • To initiate a repair, you will need to send the product back to our designated address in China.
   • We will forward the product to the manufacturer or official service center for professional repair.

3. ​Repair Timeframe​

   • The repair duration depends on the nature of the issue but generally ​does not exceed 15 days.

4. ​How to Request a Repair​

   • If your product requires repair, please contact us at  service@kingbolen.com
   • We will provide you with the return address and guide you through the process.

5. ​What’s Not Covered Under Warranty​

   • Products without valid proof of purchase.
   • Lost or stolen items.
   • Products that have exceeded the warranty period.
   • Issues not related to product quality (e.g., cosmetic damage).
   • Free or promotional products.
   • Repairs performed by third parties.
   • Damage caused by external factors (e.g., falls, extreme temperatures, water exposure, improper use).

6. ​Contact Us​
   If you have any questions or need assistance, please reach out to us at ​service@kingbolen.com

We value your trust in our products and are here to support you every step of the way.