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Wellon Programmer VP-390 VP390
Operating System: Windows XP/Vista/ Windows 7 (32Bit and 64Bit)
Supports Multi-Languages: English, Korean, Polish, Italian, Portuguese, Dutch, Turkish, Hungary, Chinese(Simplified) and Chinese(Traditional)
Specification:
Electrical spec. of the AC adapter: AC input 100V to 240V, 50/60Hz; DC output 9V / 0.6A
48 Pin ZIF socket with universal pin-drivers.
Interface with LAPTOP, PC or compatibles through USB port
Accepts standard file formats: JEDEC, INTEL (Extended) HEX, HOLTEK, EMC(.CDS), INTEL HEX16, Motorola S record
Manages 16 and 32-bit word split (Set Programming)
Features Test Vector capability and multiarray fuse map editor
Test TTL/CMOS logic ICs and Dynamic/Static Random Access Memory devices
Optimum programming for each individual device
Automaticly Identifies the manufacturer and type of E(E)PROMs, Auto identifies TTL/CMOS logic IC
Device insertion and poor-pin-contact check
Support 1.5v Low voltage devices
Not need exterior adapter for mostly devices.
Universal DIP, PLCC, QFP, TSOP, PSOP, SOIC, SSOP, SDIP adapters
Auto-run mode starts programming automatically upon detection of chip insertion
PROM: N/CMOS E(E)PROM, SeriesE(E)PROM, and FLASH Memory
PLD: CPLD, EPLD, GAL,PEEL,PALCE and more
Microcontroller: Atmel, Intel, Microchip, Signetics, Zilog, etc.
IC TEST:
TTL (74 series), CMOS (40/45 series) Logic IC
DRAM (4164, 41464 ...), SRAM (2114, 6116 ...) Memory Device
Shipping Warranty:
We usually ship goods By DHL, UPS, EMS, Singpost airmail, and HongKong Airmail.
DHL: 3-5 days
UPS: 5-7 days
EMS: 10-15 working days
Singpost/HongKong Airmail: 7- 20 working days. At most 45 days.
If you have not received the goods during the normal time, please contact us for checking the package status timely online or by email: Contact us
Warrany Policy:
| Problem Details | Warranty Time | Treatment | Responsibility for Charge | Remark |
| Quality Problem | within 7 days after receiving package | Buyer: Submit a complaint(Mail to sales360diag@hotmail.com ) and Return the items to Seller's assigned address by EMS or Post. | Return Ship cost: Seller | Any costs because of customer's wrong operation leads to return will be responsible by the buyers. |
| Resend ship cost: Seller | ||||
| Seller: If can not repair,exchange a new one (Items must be in new condition with original packaging and accessories.) | Repair Charge: Seller | |||
| Replace Parts Charge: Seller | ||||
| within 8-14 days after receiving package | Buyer: Submit a complaint and Return the items to assigned address by EMS or Post for repairing | Return Ship cost: Buyer | ||
| Resend ship cost: Seller | ||||
| Seller: If can not repair,exchange a new one (Items must be in new condition with original packaging and accessories.) | Repair Charge: Seller | |||
| Replace Parts Charge: Seller | ||||
| within 15 days to 1 year after receiving package | Buyer: Submit a complaint and Return the items to assigned address by EMS or Post for repairing | Return Ship cost: Buyer | ||
| Resend ship cost: Buyer | ||||
| Seller: Repair it. | Repair Charge: Seller | |||
| Replace Parts Charge: Buyer | ||||
| Lost in the delivery | 30 days after shipping | Buyer: Submit proof to seller | New Product Cost: Seller | |
| Seller: Contact carrier to ask for Claimant and arrange another shipment to buyer | Resend Ship Cost: Seller | |||
| Customs Problem | 30 days after shipping | Buyer: Finish customs clearance when import | Customs duties or agent fees: Buyer | |
| Seller: Try to help buyer to finish customs clearance but not responsible on this. | ||||
| Delivery Problems: broken,incomplete, wrong address |
within 7 days after receiving package | Buyer: Report to Seller,and sumbit Complaint to Carrier (DHL,TNT,UPS,EMS,etc..) in 7 days to get a Complaint number and send the number to Seller.After the seller's perpmit,return the full package in good condition to assigned address by EMS or Post. Caution: The Carrier will not accept Complaint after 7 days. | Return Ship cost: Buyer | |
| Resend ship cost: Buyer | ||||
| Seller: ask for compensation as per the Complaint number from Carrier ,not responsible for any losses after 7 days. | Repair Charge: Seller | |||
| Replacement Charge: Buyer | ||||
| Received wrong Items | within 3 days after receiving package | Buyer: Report to Seller,and return the full package in good condition to assigned address by EMS or Post in 3 days | Return Ship cost: Seller | |
| Seller: Arrange shipment for the correct items | Resend ship cost: Seller | |||
| Man-made Damage: such as update machine online, dismantle the equipment, and so on | within 1 year | Buyer: Report to Seller,and return the items for repairing to assigned address by EMS or Post | Return Ship cost: Buyer | |
| Resend ship cost: Buyer | ||||
| Repair Charge: Buyer | ||||
| Replacement Charge: Buyer | ||||
| Note: | 1. Warranty Policy only protects Main parts.Other parts are out of our warranty policy. | |||
| 2. Before return,please confirm with us. we will give you a shipping address once confirmming the problem. Buyer will be responsible for any risks or costs without our permission. | ||||
| 3. Buyer needs return the items by cheaper EMS or Post, or we can't get them because of restrict Customs Policy. | ||||
| 4. The Warranty Policy fits for all products except some products which state the warranty specially in description. | ||||
Warranty Item
| Main Unit for Equipment | 1 year warrnaty |
| Machine peripheral equipments and wire | No warranty |
| Car diagnostic laptop | 3 months |
| Data Hard Disk | No warranty |
| Car software | No warranty |
| Consumables | No warranty |
Technical Service:
1. If you have technical problem with the product you received from us, please contact us online or by email: Contact us
2. Remote help service: If your problem needs to be solved by remote help by our engineer, please download the teamviewer software from this link: http://www.360diag.net/plus/list.php?tid=7, install it on your computer, then give us ID and password for remote help.
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