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Buyer Questions & Answers
1.Does thinkdriver work on all vehicles ? It support more than 105 car brands.But not all car brand are free. If you buy one THINKDRIVER , you will get: Free Car all system diagnose for three cars vin. Free ABS Bleeding service function for one car Free SAS Steering Angel Sensor Reset Function for one car Free OBD2 Engine Diagnose for ALL cars Free Acceleration Tester for for ALL cars If you want diagnose other car. Price for Each VIN Manufacturer Software : $14.95/year Reset Software Price for Each : $9.95/year 2.How to change language? It don’t support change language, the APP language will follow the system language of your phone. 3.Can it support truck ? No, it don’t support 24V car. 4.What’s the series number 98926xxxxxxxx 5.Does it work with X431 ? It don’t work with other APP or scanner, please make sure use it on ThinkDriver, Thinkdiag ,Thinkdiag mini APP. 6.What’s the difference between Thinkdiag and Thinkdriver ? They both belong to Thinkcar brand , which is the main brand of LAUNCH. 7.What APP should i download ? Thinkdriver device support works on below APP , ThinkDriver , ThinkDiag , ThinkDiag Mini 8.Can i active all functions and all car brands ? We don't support active all function or all car brands one time now. we are improving it.
Powerful and Competitive Functions
The same comprehensive functions as thousands of dollars valued diagnostic tool, but in a much lower price Diagnostic Functions THINKDRIVER is a smart Bluetooth diagnostic tool for DIYers and car owners, which is extremely close to professional diagnostic tools. Besides the full OBDII function, THINKDRIVER supports the vehicle's full system diagnostics to help you know every module in the car. Goodbye to normal OBDII dongle!We strive to minimize the price of THINKDRIVER to let all car owners test the full system of the vehicle, much more than the OBDII.
THINKDRIVER Full System Diagnositcs
This option allows you to detect whether the system parameters are normal or not. It mainly including Drive System, Chassis System, Body System, Electrical system. Read and erase codes for all available systems, turn off MIL light (Indicator light), display live data in text, graph & analog for easy data review. It's free for 3 car's vin.
THINKDRIVER supports 15 Maintenance RESET Functions:
ABS and SAS are free, if you want other reset service, you can buy it from Thinkdriver APP.
1.Oil Lamp Reset Service : allows you to perform reset for a new calculation of Engine Oil Life system once changed the oil. 2.EPB service: it is important in the maintenance of electronic braking system's safety and efficiency. 3.BAT battery service : allows the scan tool to evaluate the battery charge state, monitor the close-circuit current, register the battery replacement, and activate the rest state of the vehicle. 4.DPF service : specially works for Diesel Particulate Filter system with DPF regeneration, DPF component replacement teach-in and DPF teach-in after replacing the engine control unit. 5.SAS service: helps clear the fault steering angle sensor memories and plays an important role in the steering angle sensor calibration. 6.TPMS service : makes sense in displaying sensor IDs from the vehicle's ECU, inputting TPMS sensor replacement IDs and testing sensors. 7.IMMO Key Programming: the unique car key programming and read pin code function, it is mainly used to disable the lost vehicle keys and program a new replacement key fob. 8.ABS Bleeding : ABS brake bleeding to get a firm brake pad after air exhaustion after repair ABS pump system 9.Sunroof Reset: The sunroof memory generally needs to be reset when the vehicle’s battery is replaced or the car dies 10.Suspension Reset: Try reset electronic suspension air ride with the massage system close all doors koeo flip through measage system go to suspension reset or on off 11.Gearbox Reset Procedure Reset Transmission Adaptive Learning DIY. Start the car and drive. Once you perform this procedure the Engine Control Unit (ECU) and Transmission Control Unit (TCU) will work together to learn how you drive by monitoring your driving pattern. After you follow this programing method of the TCU / ECU drive the car. 12.AFS Headlamp Reset 'AFS' means Adaptive Front lighting System (at night with the Bi-Xenon headlights) it swivels either side, pressing that button means they stay pointing straight ahead and don't turn when you turn the steering wheel 13.Injector Coding Leaking injectors and some dead injectors can be missed even when an injector is disabled. Otherproblems with the ignition system and mechanical components also may not show an rpm loss when aninjector is turned off 14.Throttle Adaptation The throttle body is a tube containing a pivoting flat valve (butterfly) that is used to control the amount ofair entering an engine. In an electronically fuel injected car, a throttle position sensor and air flow sensorcommunicate with the computer, which supplies the corresponding amount of fuel needed at the injectors. It must need re-learning throttle sensor position after clearing or repair 15.Gear Learning: The scan tool monitors certain camshaft position sensors signals to determine if all conditions are met to continue with the procedure for Engine running
THINKDRIVER ALL 10 Mode OBDII/EOBD Functions:
Mode 1:Read live data stream Mode 2:Read freeze frame data Mode 3:Read DTCs(diagnostic trouble codes) Mode 4:Clear dtcs Mode 5:Oxygen sensor monitoring Mode 6:System monitoring Mode 7:Read pending DTCs Mode 8:Control operation of on-board system Mode 9:Read vehicle information Mode 10:Request emissions-related diagnostic trouble codes with permanent status after a clear/reset emission-related diagnostic information.
Easy to Use
There are no requirements of diagnostic knowledge. THINKDRIVER’s professional features allow anyone to easily use it without any technical training. THINKDRIVER is extremely smart with its outstanding performance.
After-Sales Service
All Thinkdriver which bought from our store have two year quality warranty, you can also enjoy below service: 24hours Online Customer Service Professional Technical Team Support Free Returns From Overseas Warehouses Software Regular Free Maintenance and Updates
What's More
1.Auto Detect car's vin in 10 seconds, 2.Support printed car health report, 3.Acceleration test: test the 100 meter acceleration time 4.Community support
Thinkdriver APP menu supports languages:
Chinese, English, Italian, German, Japanese, Russian, French, Spanish, Portuguese
Support more than 105 Car Brands
In order to deliver on its vehicle diagnosis features, THINKDRIVER requires the purchase by your vehicle’s VIN code through the app. If you have more than three vehicle, you’ll need to purchase by each vehicle’s VIN code, even if they are both from the same vehicle brand. Each VIN code purchase can be used for 1 year. Notice:please kindly offer your car brands model year, and what function do you want to us , we will check it it can support your car or nor.
Package Contents:
• Main Unit
• Hard copy User’s Manual
Shipping Warranty:
We usually ship goods By DHL, UPS, EMS, Singpost airmail, and HongKong Airmail.
DHL: 3-5 days
UPS: 5-7 days
EMS: 10-15 working days
Singpost/HongKong Airmail: 7- 20 working days. At most 45 days.
If you have not received the goods during the normal time, please contact us for checking the package status timely online or by email: Contact us
Warrany Policy:
Problem Details | Warranty Time | Treatment | Responsibility for Charge | Remark |
Quality Problem | within 7 days after receiving package | Buyer: Submit a complaint(Mail to sales360diag@hotmail.com ) and Return the items to Seller's assigned address by EMS or Post. | Return Ship cost: Seller | Any costs because of customer's wrong operation leads to return will be responsible by the buyers. |
Resend ship cost: Seller | ||||
Seller: If can not repair,exchange a new one (Items must be in new condition with original packaging and accessories.) | Repair Charge: Seller | |||
Replace Parts Charge: Seller | ||||
within 8-14 days after receiving package | Buyer: Submit a complaint and Return the items to assigned address by EMS or Post for repairing | Return Ship cost: Buyer | ||
Resend ship cost: Seller | ||||
Seller: If can not repair,exchange a new one (Items must be in new condition with original packaging and accessories.) | Repair Charge: Seller | |||
Replace Parts Charge: Seller | ||||
within 15 days to 1 year after receiving package | Buyer: Submit a complaint and Return the items to assigned address by EMS or Post for repairing | Return Ship cost: Buyer | ||
Resend ship cost: Buyer | ||||
Seller: Repair it. | Repair Charge: Seller | |||
Replace Parts Charge: Buyer | ||||
Lost in the delivery | 30 days after shipping | Buyer: Submit proof to seller | New Product Cost: Seller | |
Seller: Contact carrier to ask for Claimant and arrange another shipment to buyer | Resend Ship Cost: Seller | |||
Customs Problem | 30 days after shipping | Buyer: Finish customs clearance when import | Customs duties or agent fees: Buyer | |
Seller: Try to help buyer to finish customs clearance but not responsible on this. | ||||
Delivery Problems: broken,incomplete, wrong address |
within 7 days after receiving package | Buyer: Report to Seller,and sumbit Complaint to Carrier (DHL,TNT,UPS,EMS,etc..) in 7 days to get a Complaint number and send the number to Seller.After the seller's perpmit,return the full package in good condition to assigned address by EMS or Post. Caution: The Carrier will not accept Complaint after 7 days. | Return Ship cost: Buyer | |
Resend ship cost: Buyer | ||||
Seller: ask for compensation as per the Complaint number from Carrier ,not responsible for any losses after 7 days. | Repair Charge: Seller | |||
Replacement Charge: Buyer | ||||
Received wrong Items | within 3 days after receiving package | Buyer: Report to Seller,and return the full package in good condition to assigned address by EMS or Post in 3 days | Return Ship cost: Seller | |
Seller: Arrange shipment for the correct items | Resend ship cost: Seller | |||
Man-made Damage: such as update machine online, dismantle the equipment, and so on | within 1 year | Buyer: Report to Seller,and return the items for repairing to assigned address by EMS or Post | Return Ship cost: Buyer | |
Resend ship cost: Buyer | ||||
Repair Charge: Buyer | ||||
Replacement Charge: Buyer | ||||
Note: | 1. Warranty Policy only protects Main parts.Other parts are out of our warranty policy. | |||
2. Before return,please confirm with us. we will give you a shipping address once confirmming the problem. Buyer will be responsible for any risks or costs without our permission. | ||||
3. Buyer needs return the items by cheaper EMS or Post, or we can't get them because of restrict Customs Policy. | ||||
4. The Warranty Policy fits for all products except some products which state the warranty specially in description. |
Warranty Item
Main Unit for Equipment | 1 year warrnaty |
Machine peripheral equipments and wire | No warranty |
Car diagnostic laptop | 3 months |
Data Hard Disk | No warranty |
Car software | No warranty |
Consumables | No warranty |
Technical Service:
1. If you have technical problem with the product you received from us, please contact us online or by email: Contact us
2. Remote help service: If your problem needs to be solved by remote help by our engineer, please download the teamviewer software from this link: http://www.360diag.net/plus/list.php?tid=7, install it on your computer, then give us ID and password for remote help.