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Foxwell NT500 VAG Scanner
Delicately developed by the most distinguished experts of this industry, the NT500 VAG scanner is the most powerful tool for VW/AUDI vehicles on the road today. It stands out in a variety of similar products by delivering OE-level diagnosis on all available control modules.
Foxwell NT500 Features and Benefits
Compatible with for VW/Audi/Seat/Skoda sold worldwide from 1996
Compatible with the latest UDS protocol
Compatible with global OBDII/EOBD cars, SUVs, minivans,light-duty trucks
Works on almost all systems, including engine, airbag, ABS, A/T, instrument cluster and so much more
Reads and clear codes and turns off MILs
Requests and records live sensor data
Provides live data graphing
Merges graphs for easy and intuitive diagnosis
Displays freeze frame data
Performs active tests on vehicle systems and components
Performs special functions such as coding, security access, advanced datastream and so much more
Retrieves ECU information
Supports all 10 OBDII test modes, such as live data, O2 sensor test, component test and more
Resets oil service light
Sets inspection 1, 2 service interval
Sets (non) long life oil service
Sets inspection mileage
Deactivates and re-activates brake control system
Retracts calipers for brake pad replacement
Advances calipers after servicing to the original position without affecting the current calibration
Initializes the wear indicator if new pads installed
Diagnoses EPB caliper functionality
Resets the brake pad thickness after for AUDI A8 service
Code troubleshooters provide you faster and easier diagnosis
Multilingual menu options and code definitions
SD memory card for data backup and software update
As easy as 1-2-3 with large TFT color screen and menu-driven operations
Ergonomic design and ruggedly built for both shop and road tests
NT500 Specifications
Display: Backlit, 240320 TFT color display
Working Temperature: 0 to 60 (32 to 140)
Storage Temperature: -20 to 70 (-4 to 158)
External Power: 8-18 Volts powered by vehicle battery
Package List
1 pc x NT500 VAG Scan Tool
1 pc x Users Guide
1 pc x Memory Card
1 pc x USB Cable
1 pc x Diagnostic Cable
1 pc x Nylon Carry Pouch
Shipping Warranty:
We usually ship goods By DHL, UPS, EMS, Singpost airmail, and HongKong Airmail.
DHL: 3-5 days
UPS: 5-7 days
EMS: 10-15 working days
Singpost/HongKong Airmail: 7- 20 working days. At most 45 days.
If you have not received the goods during the normal time, please contact us for checking the package status timely online or by email: Contact us
Warrany Policy:
| Problem Details | Warranty Time | Treatment | Responsibility for Charge | Remark |
| Quality Problem | within 7 days after receiving package | Buyer: Submit a complaint(Mail to sales360diag@hotmail.com ) and Return the items to Seller's assigned address by EMS or Post. | Return Ship cost: Seller | Any costs because of customer's wrong operation leads to return will be responsible by the buyers. |
| Resend ship cost: Seller | ||||
| Seller: If can not repair,exchange a new one (Items must be in new condition with original packaging and accessories.) | Repair Charge: Seller | |||
| Replace Parts Charge: Seller | ||||
| within 8-14 days after receiving package | Buyer: Submit a complaint and Return the items to assigned address by EMS or Post for repairing | Return Ship cost: Buyer | ||
| Resend ship cost: Seller | ||||
| Seller: If can not repair,exchange a new one (Items must be in new condition with original packaging and accessories.) | Repair Charge: Seller | |||
| Replace Parts Charge: Seller | ||||
| within 15 days to 1 year after receiving package | Buyer: Submit a complaint and Return the items to assigned address by EMS or Post for repairing | Return Ship cost: Buyer | ||
| Resend ship cost: Buyer | ||||
| Seller: Repair it. | Repair Charge: Seller | |||
| Replace Parts Charge: Buyer | ||||
| Lost in the delivery | 30 days after shipping | Buyer: Submit proof to seller | New Product Cost: Seller | |
| Seller: Contact carrier to ask for Claimant and arrange another shipment to buyer | Resend Ship Cost: Seller | |||
| Customs Problem | 30 days after shipping | Buyer: Finish customs clearance when import | Customs duties or agent fees: Buyer | |
| Seller: Try to help buyer to finish customs clearance but not responsible on this. | ||||
| Delivery Problems: broken,incomplete, wrong address |
within 7 days after receiving package | Buyer: Report to Seller,and sumbit Complaint to Carrier (DHL,TNT,UPS,EMS,etc..) in 7 days to get a Complaint number and send the number to Seller.After the seller's perpmit,return the full package in good condition to assigned address by EMS or Post. Caution: The Carrier will not accept Complaint after 7 days. | Return Ship cost: Buyer | |
| Resend ship cost: Buyer | ||||
| Seller: ask for compensation as per the Complaint number from Carrier ,not responsible for any losses after 7 days. | Repair Charge: Seller | |||
| Replacement Charge: Buyer | ||||
| Received wrong Items | within 3 days after receiving package | Buyer: Report to Seller,and return the full package in good condition to assigned address by EMS or Post in 3 days | Return Ship cost: Seller | |
| Seller: Arrange shipment for the correct items | Resend ship cost: Seller | |||
| Man-made Damage: such as update machine online, dismantle the equipment, and so on | within 1 year | Buyer: Report to Seller,and return the items for repairing to assigned address by EMS or Post | Return Ship cost: Buyer | |
| Resend ship cost: Buyer | ||||
| Repair Charge: Buyer | ||||
| Replacement Charge: Buyer | ||||
| Note: | 1. Warranty Policy only protects Main parts.Other parts are out of our warranty policy. | |||
| 2. Before return,please confirm with us. we will give you a shipping address once confirmming the problem. Buyer will be responsible for any risks or costs without our permission. | ||||
| 3. Buyer needs return the items by cheaper EMS or Post, or we can't get them because of restrict Customs Policy. | ||||
| 4. The Warranty Policy fits for all products except some products which state the warranty specially in description. | ||||
Warranty Item
| Main Unit for Equipment | 1 year warrnaty |
| Machine peripheral equipments and wire | No warranty |
| Car diagnostic laptop | 3 months |
| Data Hard Disk | No warranty |
| Car software | No warranty |
| Consumables | No warranty |
Technical Service:
1. If you have technical problem with the product you received from us, please contact us online or by email: Contact us
2. Remote help service: If your problem needs to be solved by remote help by our engineer, please download the teamviewer software from this link: http://www.360diag.net/plus/list.php?tid=7, install it on your computer, then give us ID and password for remote help.
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