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Details
VCX HD(VCX Heavy Duty) is designed according to industry standard of RP1210A/B, it is PC-to-vehicle interface compatible with multiple software applications, it is available to diagnose most of heavy trucks, Buses, Grabs, Cranes and Engineering Machines for minimizing your investment in multiple brand-specific diagnostic interfaces.
Allscanner VCX HD Heavy Duty Truck Diagnostic System
All scanner is available to diagnose most of heavy trucks, such as CAT, VOLVO, HINO, Cummins, and MAN; it also can diagnose Buses, Grabs, Cranes and Engineering machine.
Features:
1 Industry standard RP1210 A/B compliance
2 Flexible configuration supports USB wired and 802.11b/g WIFI wireless connectivity
3 Adapters and cables self-determination for molding, durable and facility usage
4 Support 12V and 24V vehicles communication, Available to diagnose heavy and Light trucks
5 Protocol coverage for automotive to heavy duty vehicles:
Protocol coverage for automotive to heavy duty vehicles:
CAN - J1939/CAN125/CAN250/CAN500
2nd CAN - J1939/CAN125/CAN250/CAN500
J1587/J1708
J1850
ISO9141
ISO14230
ALDL
Compatible Software:
Item
Instruction
Processor
Special Dual Cell Processor for automotive
Flash
512KB
Wired socket
USB2.0/USB1.1 Compatible
Diagnostic Socket
24PIN Adapter(Self-determination design)
Wireless Socket
802.11b/g Wireless WIFI
Indicator Light
4 LED indicator lights, Indicate Power and operation state
Power
DC 9V-28V Vehicle's power input
Consumption
3W
Size
LxWxH=156x86x35(mm)
Working Temperature
-20~+70
Storage Temperature
-40~+85
Software Specification:
* VCX HD provides driver program compliance with industry standard of RP1210A/B
* VCX HD is a standard reprogramming tool of Pass through, ECU reprogramming online can be realized.
CAT ET2009B(Electronic Technician)
Cummins Insite
HDX(HINO Diagnostic explorer)
VCADS Elite Mack/Volvo
Allison DOC for PC
Bendix Acom Diagnostics
Meritor WABCO PC Diagnostic (Toolbox)
Detroit Diesel Diagnostic Link (DDDL)
Man Cats II Diagnostic
International MD
Packing list:
1pc x VCX HD Vehicle Communication Module
1pc x OBDII Diagnostic cable
1pc x USB Communication cable
1pc x OBD-6PIN DLC Diagnostic adapter
1pc x OBD-9PIN DLC Diagnostic adapter
1pc x VCX HD Driver Installation Disc
1pc x VCX HD User's Manual
Shipping Warranty:
We usually ship goods By DHL, UPS, EMS, Singpost airmail, and HongKong Airmail.
DHL: 3-5 days
UPS: 5-7 days
EMS: 10-15 working days
Singpost/HongKong Airmail: 7- 20 working days. At most 45 days.
If you have not received the goods during the normal time, please contact us for checking the package status timely online or by email: Contact us
Warrany Policy:
Problem Details | Warranty Time | Treatment | Responsibility for Charge | Remark |
Quality Problem | within 7 days after receiving package | Buyer: Submit a complaint(Mail to sales360diag@hotmail.com ) and Return the items to Seller's assigned address by EMS or Post. | Return Ship cost: Seller | Any costs because of customer's wrong operation leads to return will be responsible by the buyers. |
Resend ship cost: Seller | ||||
Seller: If can not repair,exchange a new one (Items must be in new condition with original packaging and accessories.) | Repair Charge: Seller | |||
Replace Parts Charge: Seller | ||||
within 8-14 days after receiving package | Buyer: Submit a complaint and Return the items to assigned address by EMS or Post for repairing | Return Ship cost: Buyer | ||
Resend ship cost: Seller | ||||
Seller: If can not repair,exchange a new one (Items must be in new condition with original packaging and accessories.) | Repair Charge: Seller | |||
Replace Parts Charge: Seller | ||||
within 15 days to 1 year after receiving package | Buyer: Submit a complaint and Return the items to assigned address by EMS or Post for repairing | Return Ship cost: Buyer | ||
Resend ship cost: Buyer | ||||
Seller: Repair it. | Repair Charge: Seller | |||
Replace Parts Charge: Buyer | ||||
Lost in the delivery | 30 days after shipping | Buyer: Submit proof to seller | New Product Cost: Seller | |
Seller: Contact carrier to ask for Claimant and arrange another shipment to buyer | Resend Ship Cost: Seller | |||
Customs Problem | 30 days after shipping | Buyer: Finish customs clearance when import | Customs duties or agent fees: Buyer | |
Seller: Try to help buyer to finish customs clearance but not responsible on this. | ||||
Delivery Problems: broken,incomplete, wrong address |
within 7 days after receiving package | Buyer: Report to Seller,and sumbit Complaint to Carrier (DHL,TNT,UPS,EMS,etc..) in 7 days to get a Complaint number and send the number to Seller.After the seller's perpmit,return the full package in good condition to assigned address by EMS or Post. Caution: The Carrier will not accept Complaint after 7 days. | Return Ship cost: Buyer | |
Resend ship cost: Buyer | ||||
Seller: ask for compensation as per the Complaint number from Carrier ,not responsible for any losses after 7 days. | Repair Charge: Seller | |||
Replacement Charge: Buyer | ||||
Received wrong Items | within 3 days after receiving package | Buyer: Report to Seller,and return the full package in good condition to assigned address by EMS or Post in 3 days | Return Ship cost: Seller | |
Seller: Arrange shipment for the correct items | Resend ship cost: Seller | |||
Man-made Damage: such as update machine online, dismantle the equipment, and so on | within 1 year | Buyer: Report to Seller,and return the items for repairing to assigned address by EMS or Post | Return Ship cost: Buyer | |
Resend ship cost: Buyer | ||||
Repair Charge: Buyer | ||||
Replacement Charge: Buyer | ||||
Note: | 1. Warranty Policy only protects Main parts.Other parts are out of our warranty policy. | |||
2. Before return,please confirm with us. we will give you a shipping address once confirmming the problem. Buyer will be responsible for any risks or costs without our permission. | ||||
3. Buyer needs return the items by cheaper EMS or Post, or we can't get them because of restrict Customs Policy. | ||||
4. The Warranty Policy fits for all products except some products which state the warranty specially in description. |
Warranty Item
Main Unit for Equipment | 1 year warrnaty |
Machine peripheral equipments and wire | No warranty |
Car diagnostic laptop | 3 months |
Data Hard Disk | No warranty |
Car software | No warranty |
Consumables | No warranty |
Technical Service:
1. If you have technical problem with the product you received from us, please contact us online or by email: Contact us
2. Remote help service: If your problem needs to be solved by remote help by our engineer, please download the teamviewer software from this link: http://www.360diag.net/plus/list.php?tid=7, install it on your computer, then give us ID and password for remote help.
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