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MB Star C3 Compact 3 Diagnostic Tool
Supports Languages:English,German,Denish,Finish,Japanese,Swedish,Turkish,Greek,Italian,Spanish,Polish,Czech,Portuguese,French,Korean,Russian,Chinese
Function of MB Star C3 Compact 3 Diagnostic Tool:
1. 1989~up to now Car, Bus, Truck, Sprint, Smart
2. All electric system Diagnostic(Do not include flash code)
3. Reading trouble code
4. Erasing trouble code
5. Live-data
6. Adaptation
7. Component testing
8. Maintenance.
9. Information consultation
10. Component location diagram
11. Wiring diagram
Specification of MB Star C3 Compact 3 Diagnostic Tool:
1.Product software includes:
1) D-A-S: the automatically Diagnosis Assistance System ,Concise interface and straightforward operation with IBM high-quality computer can realize the quick and accurate code reading and the whole car system testing
2) W-I-S net: Workshop Information System Supply the whole view of the wiring diagram in a car,component location diagram and maintenance method. What you do is to enter the chassis number, and then you will get the manufacture data, engine configuration and the car model -all in detail.
3) EPC.net : Electronic Parts Catalog
4) ST Finder:Part location finder
5) STAR Utilities : the movement management system and self-test
6) Xentry: New software released by Benz Company after 04/2009by diagnosis new cars.
2.Testable system:
Engine
Auto-Speed
Airconditional System
SRS
ABS
ASR
MPL
GM
Benz Original Anti- Theft
Dasx System
Keyzess Go System
OBD-II System
MB Star Compact 3 C3 Diagnostic Tool will be tested before shipping. Check below to see we test MB STAR C3 Diagnostic tool in W220(S320).
Installation Notes:
1. Be sure to disable/uninstall anti-virus software
Please note,anti-virus software can flag up SUPER MB STAR software as having a virus. This is a false positive and is due to the software containing the application file. So Before setup the device software, please disable/uninstall anti-virus software or install a more reliable free virus scanner! Our SUPER MB STAR software is completely safe and virus free and all other virus scanners confirm this.
If the software data is destroyed or lost because you forget to disable/uninstall anti-virus software, please contact our customer service, we arrange to resend you CD or send you the software via internet.
2. Required windows operation system is windows XP
Be sure to setup and run the device software under windo
FAQ:
How many years of free updating can we enjoy?
Super MB STAR provides one year free update online service. Super MB STAR Lite provides 3 months free update online service.
What else shall I do before using this item?
You need setting some configurations before using this tool, we have both video and user manual to teach you how to do that, just follow the steps.
Super MB STAR is able to work with Trucks and change the speed limitation?
Yes, Super MB STAR is able to work with different kinds of Benz trucks, and it is able to change the speed limitation, please do that under the legal permission.
What should I do if I do not know how to setting or face some difficulty when install the software?
We provide online service 24 HRs, our after-sales service men can help you solve the problem through teamviewer, just contact the sales.
Is this tool able to work with Reset the SBC Function?
The Super MB STAR Top Version provides you SBC Reset, TV active and some other functions.
Shipping Warranty:
We usually ship goods By DHL, UPS, EMS, Singpost airmail, and HongKong Airmail.
DHL: 3-5 days
UPS: 5-7 days
EMS: 10-15 working days
Singpost/HongKong Airmail: 7- 20 working days. At most 45 days.
If you have not received the goods during the normal time, please contact us for checking the package status timely online or by email: Contact us
Warrany Policy:
Problem Details | Warranty Time | Treatment | Responsibility for Charge | Remark |
Quality Problem | within 7 days after receiving package | Buyer: Submit a complaint(Mail to sales360diag@hotmail.com ) and Return the items to Seller's assigned address by EMS or Post. | Return Ship cost: Seller | Any costs because of customer's wrong operation leads to return will be responsible by the buyers. |
Resend ship cost: Seller | ||||
Seller: If can not repair,exchange a new one (Items must be in new condition with original packaging and accessories.) | Repair Charge: Seller | |||
Replace Parts Charge: Seller | ||||
within 8-14 days after receiving package | Buyer: Submit a complaint and Return the items to assigned address by EMS or Post for repairing | Return Ship cost: Buyer | ||
Resend ship cost: Seller | ||||
Seller: If can not repair,exchange a new one (Items must be in new condition with original packaging and accessories.) | Repair Charge: Seller | |||
Replace Parts Charge: Seller | ||||
within 15 days to 1 year after receiving package | Buyer: Submit a complaint and Return the items to assigned address by EMS or Post for repairing | Return Ship cost: Buyer | ||
Resend ship cost: Buyer | ||||
Seller: Repair it. | Repair Charge: Seller | |||
Replace Parts Charge: Buyer | ||||
Lost in the delivery | 30 days after shipping | Buyer: Submit proof to seller | New Product Cost: Seller | |
Seller: Contact carrier to ask for Claimant and arrange another shipment to buyer | Resend Ship Cost: Seller | |||
Customs Problem | 30 days after shipping | Buyer: Finish customs clearance when import | Customs duties or agent fees: Buyer | |
Seller: Try to help buyer to finish customs clearance but not responsible on this. | ||||
Delivery Problems: broken,incomplete, wrong address |
within 7 days after receiving package | Buyer: Report to Seller,and sumbit Complaint to Carrier (DHL,TNT,UPS,EMS,etc..) in 7 days to get a Complaint number and send the number to Seller.After the seller's perpmit,return the full package in good condition to assigned address by EMS or Post. Caution: The Carrier will not accept Complaint after 7 days. | Return Ship cost: Buyer | |
Resend ship cost: Buyer | ||||
Seller: ask for compensation as per the Complaint number from Carrier ,not responsible for any losses after 7 days. | Repair Charge: Seller | |||
Replacement Charge: Buyer | ||||
Received wrong Items | within 3 days after receiving package | Buyer: Report to Seller,and return the full package in good condition to assigned address by EMS or Post in 3 days | Return Ship cost: Seller | |
Seller: Arrange shipment for the correct items | Resend ship cost: Seller | |||
Man-made Damage: such as update machine online, dismantle the equipment, and so on | within 1 year | Buyer: Report to Seller,and return the items for repairing to assigned address by EMS or Post | Return Ship cost: Buyer | |
Resend ship cost: Buyer | ||||
Repair Charge: Buyer | ||||
Replacement Charge: Buyer | ||||
Note: | 1. Warranty Policy only protects Main parts.Other parts are out of our warranty policy. | |||
2. Before return,please confirm with us. we will give you a shipping address once confirmming the problem. Buyer will be responsible for any risks or costs without our permission. | ||||
3. Buyer needs return the items by cheaper EMS or Post, or we can't get them because of restrict Customs Policy. | ||||
4. The Warranty Policy fits for all products except some products which state the warranty specially in description. |
Warranty Item
Main Unit for Equipment | 1 year warrnaty |
Machine peripheral equipments and wire | No warranty |
Car diagnostic laptop | 3 months |
Data Hard Disk | No warranty |
Car software | No warranty |
Consumables | No warranty |
Technical Service:
1. If you have technical problem with the product you received from us, please contact us online or by email: Contact us
2. Remote help service: If your problem needs to be solved by remote help by our engineer, please download the teamviewer software from this link: http://www.360diag.net/plus/list.php?tid=7, install it on your computer, then give us ID and password for remote help.
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