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K-TAG ECU Programming Tool

Software Version: V2.13

:SE89-D1
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$79.90
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K-TAG ECU Programming ToolK-TAG ECU Programming Tool
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K-TAG ECU Programming Tool K-TAG ECU Programming Tool K-TAG ECU Programming Tool K-TAG ECU Programming Tool K-TAG ECU Programming Tool

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Product Description

 

K-TAG ECU Programming Tool is designed entirely around the needs of our customers to be more responsive and reliable. A true champion of innovation, K-TAG introduces another brand new novelty to Alientech world: J-Tag communication for Asian vehicles.

Software Version:V2.13

Hardware Version: V6.070

Note: Please don't try to update the KTAG, it will damage the tool. There are two ways to solve the problem:

1. If you know how to change CPU LPC2478FBD208 for Ktag, you can buy new one from us, 20USD each piece, not including the shipping cost.

2. If you don't know how to change CPU LPC2478FBD208 for Ktag, you need to send back the main unit for repair.

3. Pls DO NOT connect the internet when you use K-tag, or k-tag will be locked .

KTAG Description:
The new K-TAG is 100% J-Tag compatible, but in a completely different way. Usually J-Tag programmers are available only for big productions, never present in chiptuning devices. Using only the essential components, Alientech have merged J-Tag, Motorola BDM/Nexus and Bootloader Mitsubishi/Infineon Tricore/ST communication lines into a single product.

K-TAG works in perfect harmony. Learn how to use K-TAG takes almost no time, because all the communication protocols operate along similar principles. Once you have learned to use a protocol, you will naturally use all the others. Alientech knows what it means to work in motion. For this reason the research methods of the protocols and choice of vehicles are detailed and ordered.
Unlike many ECU programming tools, with K-TAG you have at your disposal only the applications you really need. Once you have the hardware, you can choose which group of protocols to enable and then start working. In this page you can find a complete list of the ECU currently supported by K-TAG.

Important Notice: You just can use our software, and also can not update K-TAG yourself, or if damaged by update, you need to pay the maintenance fees.

Available protocols for K-TAG:
BDM for MOTOROLA MPC5xx

TYPE BRAND ECU ECU_TYPE K-TAG
Car for FORD BOSCH EDC 16C34-2.20 1060
Car for FIAT BOSCH EDC 16C39 1070
Car for SEAT BOSCH EDC16 1002
Car for SKODA BOSCH EDC16 1002
Car for VOLKSWAGEN BOSCH EDC16 1002
Car for Mercedes BOSCH EDC16 C2 1004
Car for BMW BOSCH EDC16 C31 1003
Car for Mercedes BOSCH EDC16 C31 1004
Truck for Mitsubishi Fuso BOSCH EDC16 C31 1043
Car for BMW BOSCH EDC16 C31 1065
Car for Volvo BOSCH EDC16 C31 1068
Car for Mercedes BOSCH EDC16 C31 1071
Car for Mitsubishi BOSCH EDC16 C31 1077
Car for BMW BOSCH EDC16 C35 1003
Car for BMW BOSCH EDC16 C35 1065
Car for Kia BOSCH EDC16 C39 1061
Car for MAHINDRA BOSCH EDC16 C8 1021
Car for JEEP BOSCH EDC16 C-C2 1014
Car for Mercedes BOSCH EDC16 CP31 1071
Car for BMW BOSCH EDC16 CP35 1065
Car for Mercedes BOSCH EDC16 CP36 1071
Car for HYUNDAI BOSCH EDC16+ 1061
Car for LANCIA BOSCH EDC16+ 1070
Car for FORD BOSCH EDC16+ C34 1060
Car for MAZDA BOSCH EDC16+ C34 1060
Car for PEUGEOT BOSCH EDC16+ C34 1060
Car for FORD BOSCH EDC16+ C34/5.95 1060
Car for CITROEN BOSCH EDC16+ C34/C39 1060
Car for PEUGEOT BOSCH EDC16+ C34/C39 1060
Car for MINI BOSCH EDC16+ C35 1065
Car for BUICK BOSCH EDC16+ C39 1074
Car for CHEVROLET BOSCH EDC16+ C39 1074
Car for GM DAEWOO BOSCH EDC16+ C39 1074
Car for HOLDEN BOSCH EDC16+ C39 1074
Car for OPEL GM BOSCH EDC16+ C39 1074
Car for SAAB BOSCH EDC16+ C39 1074
Car for SATURN BOSCH EDC16+ C39 1074
Car for SUBARU BOSCH EDC16+ C39 1074
Car for VAUXHALL BOSCH EDC16+ C39 1074
Car for GWM BOSCH EDC16+ C39 1084
Truck for IVECO TRUCKS for BOSCH EDC16+ C39 1140
Car for SUZUKI BOSCH EDC16+ C39 1212
Car for CHRYSLER BOSCH EDC16+ CP31 1077
Car for JEEP BOSCH EDC16+ CP31 1077
Car for DODGE BOSCH EDC16+ CP31 1080
Car for SMART BOSCH EDC16+ CP32 1077
Car for VOLKSWAGEN BOSCH EDC16+ CP34 1067
Car for LAND ROVER BOSCH EDC16+ CP39-6.40 1120
Car for SEAT BOSCH EDC16+ U31/U34 1067
Car for SKODA BOSCH EDC16+ U31/U34 1067
Car for VOLKSWAGEN BOSCH EDC16+ U31/U34 1067
Tractor for LINDE AG for BOSCH EDC16+ U31/U34 1067
Car for SMART BOSCH EDC16+C31 1077
Car for NISSAN BOSCH EDC16+C36 1029
Car for OPEL GM BOSCH EDC16+C36 1029
Car for RENAULT BOSCH EDC16+C36 1029
Car for CITROEN BOSCH EDC16C0/C3 1005
Car for PEUGEOT BOSCH EDC16C0/C3 1005
Car for NISSAN BOSCH EDC16C0/C3 1006
Car for OPEL GM BOSCH EDC16C0/C3 1006
Car for RENAULT BOSCH EDC16C0/C3 1006
Car for SUZUKI BOSCH EDC16C0/C3 1016
Car for HONDA BOSCH EDC16C1-7 1012
Car for FORD BOSCH EDC16C3 1011
Car for MAZDA BOSCH EDC16C3 1011
Car for FORD BOSCH EDC16C34 1060
Car for FIAT BOSCH EDC16C39 1060
Car for Alfa Romeo BOSCH EDC16C39 1070
Car for FIAT BOSCH EDC16C39 1070
Car for LANCIA BOSCH EDC16C39 1070
Car for FORD BOSCH EDC16C7-7 1011
Car for MAZDA BOSCH EDC16C7-7 1011
Car for Alfa Romeo BOSCH EDC16C8 1001
Car for FIAT BOSCH EDC16C8 1001
Car for LANCIA BOSCH EDC16C8 1001
Truck for IVECO TRUCKS for BOSCH EDC16C8 1130
Car for FIAT BOSCH EDC16C9 1001
Car for HOLDEN BOSCH EDC16C9 1007
Car for OPEL GM BOSCH EDC16C9 1007
Car for SAAB BOSCH EDC16C9 1007
Car for SATURN BOSCH EDC16C9 1007
Car for SUBARU BOSCH EDC16C9 1007
Car for VAUXHALL BOSCH EDC16C9 1007
Car for CHEVROLET BOSCH EDC16C9 1017
Car for CHEVROLET BOSCH EDC16C9 1017
Car for CHEVROLET BOSCH EDC16C9 1017
Car for CHEVROLET BOSCH EDC16C9 1017
Car for CHEVROLET BOSCH EDC16C9 1017
Car for CHEVROLET BOSCH EDC16C9 1017
Car for CHEVROLET BOSCH EDC16C9 1017
Car for CHEVROLET BOSCH EDC16C9 1017
Car for CHEVROLET BOSCH EDC16C9 1017
Car for CHEVROLET BOSCH EDC16C9 1017
Car for CHEVROLET BOSCH EDC16C9 1017
Car for Audi BOSCH EDC16CP34 1067
Car for Audi BOSCH EDC16CP34 V8 M&S 1067
Car for Audi BOSCH EDC16U 1002
Car for Audi BOSCH EDC16U31 1067
Car for SKODA BOSCH EDC16U31 1067
Car for Audi BOSCH EDC16U34 1067
Truck for FORD TRUCKS BOSCH EDC7 1031
Truck for VOLVO TRUCKS BOSCH EDC7 C1 1059
Truck for MAN TRUCKS BOSCH EDC7/C 1135
Truck for MAN TRUCKS BOSCH EDC7+/C32 1139
Truck for AGRALE TRUCKS BOSCH EDC7C1 1383
Truck for FORD TRUCKS BOSCH EDC7C1/C2 1031
Truck for VOLKSWAGEN TRUCKS BOSCH EDC7C1/C2 1058
Tractor for CASE TRACTORS BOSCH EDC7C1/C2 1129
Tractor for NEW HOLLAND BOSCH EDC7C1/C2 1129
Truck for IVECO TRUCKS BOSCH EDC7C1/C2 1129
Tractor for LEXEA BOSCH EDC7C1/C2 1134
Truck for AGRALE TRUCKS BOSCH EDC7C1/C2 1134
Truck for ASTRA TRUCKS BOSCH EDC7U31 1137
Truck for IVECO TRUCKS BOSCH EDC7U31 1137
Tractor for AGCO TRACTORS BOSCH EDC7UC31 1089
Tractor for CASE TRACTORS BOSCH EDC7UC31 1089
Tractor for FENDT TRACTORS BOSCH EDC7UC31 1089
Tractor for MASSEY FERGUSON BOSCH EDC7UC31 1089
Tractor for VALTRA TRACTORS BOSCH EDC7UC31 1089
Tractor for FENDT TRACTORS BOSCH EDC7UC31 1160
Tractor for NEW HOLLAND BOSCH EDC7UC31/EDC16U40 1143
Tractor for DEUTZ BOSCH EDC7UC31/EDC16U40 1144
Tractor for FENDT TRACTORS BOSCH EDC7UC31/EDC16U40 1160
Tractor for LAMBORGHINI TRACTORS BOSCH EDC7UC31/EDC16U40 1160
Car for FORD BOSCH ME9 1076
Car for Volvo BOSCH ME9.0 1073
Car for BMW BOSCH ME9.2 1019
Car for VOLKSWAGEN BOSCH ME9.5 FSI 1064
Car for OPEL GM BOSCH ME9.6 1225
Car for OPEL GM BOSCH ME9.6.1 1225
Car for Mercedes BOSCH ME9.7 1102
Car for FERRARI BOSCH MED 9.6.11 1335
Car for Audi BOSCH MED9.1.1 1064
Car for Audi BOSCH MED9.1.5 1064
Car for Audi BOSCH MED9.5.10 1064
Car for BMW BOSCH MEV946 1019
Car for BMW BOSCH MEV946 1103
Car for SSANGYONG DCM 1022
Car for Kia DCM3.2 1112
Car for SSANGYONG DCM3.2 1112
Truck for AF TRUCKS DMCI 1142
Car for FORD MPC 555 1020
Car for JAGUAR MPC 555 1020
Car for OPEL GM MARELLI MAREL0100 Z13DTJ 1107
Car for CHEVROLET MARELLI MARELLI+ 6O203D 1107
Car for HOLDEN MARELLI MARELLI+ 6O203D 1107
Car for OPEL GM MARELLI MARELLI+ 6O203D 1107
Car for SATURN MARELLI MARELLI+ 6O203D 1107
Car for SUZUKI MARELLI MARELLI+ 6O203D 1107
Car for VAUXHALL MARELLI MARELLI+ 6O203D 1107
Car for Alfa Romeo MARELLI MJD6F3 1085
Car for FIAT MARELLI MJD6F3 MPC563 1085
Car for LANCIA MARELLI MJD6F3 MPC563 1085
Car for FIAT MARELLI MJT 1300 1008
Car for LANCIA MARELLI MJT 1300 1008
Car for SUZUKI MARELLI MJT 1300 1009
Car for CHEVROLET MARELLI MJT 1300 1010
Car for HOLDEN MARELLI MJT 1300 1010
Car for OPEL GM MARELLI MJT 1300 1010
Car for VAUXHALL MARELLI MJT 1300 1010
Truck for VOLKSWAGEN TRUCKS for MOTOROLA CM850 1093
Tractor for CASE TRACTORS MOTOROLA CM850 1124
Tractor for MC CORMICK MOTOROLA CM850 1124
Tractor for NEW HOLLAND MOTOROLA CM850 1124
Truck for DAF TRUCKS MOTOROLA CM850 1125
Tractor for HYUNDAI TRACTORS MOTOROLA CM850 1169
Tractor for John Deere MOTOROLA CM850 1190
Tractor for JCB TRACTORS MOTOROLA CM850 1191
Tractor for John Deere PHOENIX L3-4-6-9-11-12-14-15-16 1123
Tractor for CLAAS TRACTORS PHOENIX 1123
Tractor for CMI PHOENIX 1123
Car for BMW SIEMENS MS45 1018
Car for BMW SIEMENS MSS70 1110
Car for BMW SIEMENS MSV70 1110
Car for Audi SIEMENS PPD1.2 1075
Car for VOLKSWAGEN SIEMENS PPD1.5 1075
Car for SEAT SIEMENS PPD1.XX 1075
Car for SKODA SIEMENS PPD1.XX 1075
Car for VOLKSWAGEN SIEMENS PPD1.XX 1075
Car for LAND ROVER SIEMENS SID 201-203-204 1098
Car for Volvo SIEMENS SID 206 1082
Car for JAGUAR SIEMENS SID 20X 1105
Car for NISSAN SIEMENS SID 301 1081
Car for RENAULT SIEMENS SID 301 1081
Car for Volvo SIEMENS SID 803 1032
Car for Volvo SIEMENS SID 803A 1078
Car for PEUGEOT SIEMENS SID201 1104
Car for FORD SIEMENS SID206 1082
Car for MAZDA SIEMENS SID206 1082
Car for CITROEN SIEMENS SID803 1032
Car for PEUGEOT SIEMENS SID803 1032
Car for CITROEN SIEMENS SID803A 1078
Car for FORD SIEMENS SID803A 1078
Car for PEUGEOT SIEMENS SID803A 1078
Car for FIAT SIEMENS SID803A 1083
Car for LANCIA SIEMENS SID803A 1083
Car for Kia SIEMENS SIM2K 1194
Car for Audi SIEMENS SIMOS 6.2/6.3 1174
Truck for RENAULT TRUCKS TRW TRW EMS2 1138
Truck for VOLVO TRUCKS TRW TRW EMS2 1138
Truck for RENAULT TRUCKS TRW TRW EMS2 DXI12 1138


J-TAG NEXUS MPC5xx

TYPE BRAND ECU ECU_TYPE K-TAG
Car for CITROEN DCM3.5 244
Car for FORD DCM3.5 244
Car for Mercedes DCM3.5 248
Car for JEEP DCM3.5 - CRD2 248
Car for FIAT MARELLI 7GF 247
Car for SUZUKI MARELLI 8DS 364
Car for Abarth MARELLI 8GMF 243
Car for Alfa Romeo MARELLI 8GMF 243
Car for FIAT MARELLI 8GMF 243
Car for FIAT MARELLI 8GSF 243
Car for LANCIA MARELLI 8GSF 243
Car for Alfa Romeo MARELLI MJ8DF 303
Car for CITROEN MARELLI MJ8DF 303
Car for FIAT MARELLI MJ8DF 303
Car for LANCIA MARELLI MJ8DF 303
Car for PEUGEOT MARELLI MJ8DF 303
Car for Fiat MARELLI MJ8F3 382
Truck for VOLVO TRUCKS TRW TRW EMS2 246

J-TAG RENESAS SH705x


TYPE BRAND ECU ECU_TYPE K-TAG
Car for CITROEN DCM3.4 257
Car for PEUGEOT DCM3.4 257
Car for DACIA DCM3.4 258
Car for NISSAN DCM3.4 258
Car for RENAULT DCM3.4 258
Car for PEUGEOT DCM3.4 362
Car for SUZUKI DENSO 057L1 370
Car for SUZUKI DENSO 062J0 262
Car for OPEL GM DENSO 1.7 253
Car for SUZUKI DENSO 79J2 316
Car for SUBARU DENSO CJ 281
Car for NISSAN DENSO D3 264
Car for RENAULT DENSO D3 264
Car for Subaru DENSO DM 375
Car for SUBARU DENSO DT 276
Car for NISSAN DENSO E1x 315
Car for NISSAN DENSO H1 294
Car for SUBARU DENSO KS 275
Car for JAGUAR DENSO MB079700 346
Car for Mazda Denso N3J1 395
Car for MAZDA DENSO R2AX 263
Car for Mitsubishi DENSO RA6 265
Car for Mitsubishi DENSO RA6 319
Car for Mitsubishi DENSO RA6 324
Car for MAZDA DENSO RF7K 278
Car for MAZDA DENSO RF7X 278
Car for MAZDA DENSO RF8G 277
Car for MAZDA DENSO RF8K 277
Car for Mitsubishi DENSO RHF4 265
Car for MAZDA DENSO ZJ77 344
Car for OPEL GM DENSO 253
Car for MAZDA DENSO 262
Car for NISSAN DENSO 264
Car for OPEL GM DENSO 295
Car for NISSAN DENSO 314
Car for NISSAN DENSO 315
Car for SUZUKI DENSO 316
Car for MAZDA DENSO 321
Car for OPEL GM DENSO 322
Truck for HINO DENSO 347
Car for NISSAN HITACHI 296
Car for NISSAN HITACHI 298
Car for NISSAN HITACHI 299
Car for RENAULT SAGEM SAGEM 3000 210
Car for RENAULT SAGEM SAGEM 3000 250
Car for RENAULT SAGEM SAGEM 3000 280
Car for RENAULT SAGEM SAGEM S3000 280
Car for RENAULT SIEMENS SIM32 252
Car for DACIA VALEO V40 251
Car for RENAULT VALEO V42 280
Car for HOLDEN
Car for OPEL GM
Car for SATURN
Car for SUZUKI
Car for VAUXHALL
Car for Alfa Romeo
Car for FIAT
Car for LANCIA
Car for CHEVROLET
Car for FIAT
Car for HOLDEN
Car for LANCIA
Car for OPEL GM
Car for SUZUKI
Car for VAUXHALL
Tractor for CASE TRACTORS
Tractor for HYUNDAI TRACTORS
Tractor for JCB TRACTORS
Tractor for John Deere
Tractor for MC CORMICK
Tractor for NEW HOLLAND
Truck for DAF TRUCKS
Truck for VOLKSWAGEN TRUCKS
Tractor for John Deere
Tractor for CLAAS TRACTORS
Tractor for CMI
Car for BMW
Car for BMW
Car for BMW
Car for Audi
Car for VOLKSWAGEN
Car for SEAT
Car for SKODA
Car for VOLKSWAGEN
Car for LAND ROVER
Car for Volvo
Car for JAGUAR
Car for NISSAN
Car for RENAULT
Car for Volvo
Car for Volvo
Car for PEUGEOT
Car for FORD
Car for MAZDA
Car for CITROEN
Car for PEUGEOT
Car for CITROEN
Car for FIAT
Car for FORD
Car for LANCIA
Car for PEUGEOT
Car for Kia
Car for Audi
Truck for RENAULT TRUCKS
Truck for VOLVO TRUCKS
Truck for RENAULT TRUCKS


Just as the full range of Alientech programmers, K-TAG is available both in Master and Slave version. This way, Slave user can rely on the larger network of Master in the chiptuning field.The only thing that K-TAG does not do: OBD Communication. But for that you can count on KESSv2.
To use K-Tag at best on any kind of Electronic Control Unit, Alientech offers you a wide range of special adapters, to be soldered on the ECU or to be used on the positioning frame.


Fllowing details of the accessories available in car list catalog per each group of protocols of communication


BDM for Motorola MPC5XX

14AS00T01S: Adapter to be soldered to the ECU
14AS00T02S: Cable with connector to be soldered to the ECU
14AS00T03S: Adapter to be soldered to the ECU
14AS00T04S: Adapter to be soldered to the ECU
14AM00T00M: Board for connection through positioning frame
14AM00T01M: Board for connection through positioning frame
14AM00T02M: Board for connection through positioning frame
14AM00TBAS + 14AM00TB01: Board for connection through positioning frame, with pull-out tip 14AM00TB01
14AM00TBAS + 14AM00TB02: Board for connection through positioning frame, with pull-out tip 14AM00TB02
14AM00TBAS + 14AM00TB03: Board for connection through positioning frame, with pull-out tip 14AM00TB03


J-TAG Nexus MPC5xx
14AS00T05S: Adapter to be soldered to the ECU
14AM00T05M: Board for connection through positioning frame
14AM00T06M: Board for connection through positioning frame


J-TAG RENESAS SH705xx
14AM00T07M: Write Board for connection through positioning frame
14AM00T08M: Write Board for connection through positioning frame
14AM00T09M: Write Board for connection through positioning frame
14AM00T10M: Read Board for connection through positioning frame
14AM00T11M: Read Board for connection through positioning frame


BOOTLOADER INFINEON TRICORE
14P600KT04: Board for connection through positioning frame


BOOTLOADER ST10
14AM00T03M: Board for connection through positioning frame

 

Stocks Display Products

Customs clearance & Payment

Shipment terms

Return polices

 

Ktag ECU Programming Tool 
 
Q1: Can I use KTAG on Windows XP?
A1: KTAG is compatible with both Windows XP and WIN7, but not all WIN7 is workable, better use WIN7 professional.
 
Q2: Ktag “Communication error: please check power and connections – ox1008.” 
A2: Please check whether the car ECU is connected with the power.
 
Q3:  Does KTAG ECU programmer have limit number of times, only 32 and then throw it away?
A3: No, it has no limit you can always use it. But if you keep on giving ECU to write map file, then it has about 500 times limit. If your KTAG has limit counter and the KTAG board is no gluing, please contact us we will send you chip for replacement, but there are two conditions to change chip:
1) it is our KTAG not from other sellers;
2) you are required to know how to change the chip otherwise the KTAG will be damaged.
 
Q4: KTAG got error "checksum error"
A4: there are three reasons cause checksum error:
1) the computer operation system is not compatible with KTAG, better use Windows XP or WIN7 professional;
2) there are some problem with KTAG software;
3) Ktag can't work with these types of ECU at present. If needed, please ask us for remote assistance. 
 
Q5: Do you have PDF instruction on this strip cable?
A5: Sorry, we only have KTAG driver installation video tutorial and BOOT cable instruction. 
1)KTAG driver installation video tutorial: click column " Video" at this page to watch or contact us to send you.
 
 
Problem One: Update Error:

Solution: If you update the K-Tag Machine, it will encouter this error picture. It means your K-tag is bad, you need to send back for repair. And you need to pay the repair fees, because it is not updated.

Problem Two: Bug Error

Solution: If you encounter this error, it is BUG error, it is the original software problem, it means you still can not use the function, you need to wait till its update. So if you don't want to get this error, please don't use this function, the K-Tag can work normally, it is not the product problem.

After-sales Service and warranty

Shipping Warranty:

We usually ship goods By DHL, UPS, EMS, Singpost airmail, and HongKong Airmail.


DHL: 3-5 days
UPS: 5-7 days
EMS: 10-15 working days
Singpost/HongKong Airmail: 7- 20 working days. At most 45 days.

If you have not received the goods during the normal time, please contact us for checking the package status timely online or by email: Contact us

Warrany Policy:

Problem Details Warranty Time Treatment Responsibility for Charge Remark
Quality Problem within 7 days after receiving package Buyer: Submit a complaint(Mail to sales360diag@hotmail.com ) and Return the items to Seller's assigned address by EMS or Post. Return Ship cost: Seller Any costs because of customer's wrong operation leads to return will be responsible by the buyers.
Resend ship cost: Seller
Seller: If can not repair,exchange a new one (Items must be in new condition with original packaging and accessories.) Repair Charge: Seller
Replace Parts Charge: Seller
within 8-14 days after receiving package Buyer: Submit a complaint and Return the items to assigned address by EMS or Post for repairing Return Ship cost: Buyer
Resend ship cost: Seller
Seller: If can not repair,exchange a new one (Items must be in new condition with original packaging and accessories.) Repair Charge: Seller
Replace Parts Charge: Seller
within 15 days to 1 year after receiving package Buyer: Submit a complaint and Return the items to assigned address by EMS or Post for repairing Return Ship cost: Buyer
Resend ship cost: Buyer
Seller: Repair it. Repair Charge: Seller
Replace Parts Charge: Buyer
Lost in the delivery 30 days after shipping Buyer: Submit proof to seller New Product Cost: Seller
Seller: Contact carrier to ask for Claimant and arrange another shipment to buyer Resend Ship Cost: Seller
Customs Problem 30 days after shipping Buyer: Finish customs clearance when import Customs duties or agent fees: Buyer
Seller: Try to help buyer to finish customs clearance but not responsible on this.
Delivery Problems:
broken,incomplete,
wrong address
within 7 days after receiving package Buyer: Report to Seller,and sumbit Complaint to Carrier (DHL,TNT,UPS,EMS,etc..) in 7 days to get a Complaint number and send the number to Seller.After the seller's perpmit,return the full package in good condition to assigned address by EMS or Post. Caution: The Carrier will not accept Complaint after 7 days. Return Ship cost: Buyer
Resend ship cost: Buyer
Seller: ask for compensation as per the Complaint number from Carrier ,not responsible for any losses after 7 days. Repair Charge: Seller
Replacement Charge: Buyer
Received wrong Items within 3 days after receiving package Buyer: Report to Seller,and return the full package in good condition to assigned address by EMS or Post in 3 days Return Ship cost: Seller
Seller: Arrange shipment for the correct items Resend ship cost: Seller
Man-made Damage: such as update machine online, dismantle the equipment, and so on within 1 year Buyer: Report to Seller,and return the items for repairing to assigned address by EMS or Post Return Ship cost: Buyer
Resend ship cost: Buyer
Repair Charge: Buyer
Replacement Charge: Buyer
Note: 1. Warranty Policy only protects Main parts.Other parts are out of our warranty policy.
2. Before return,please confirm with us. we will give you a shipping address once confirmming the problem. Buyer will be responsible for any risks or costs without our permission.
3. Buyer needs return the items by cheaper EMS or Post, or we can't get them because of restrict Customs Policy.
4. The Warranty Policy fits for all products except some products which state the warranty specially in description.


Warranty Item

Main Unit for Equipment 1 year warrnaty
Machine peripheral equipments and wire No warranty
Car diagnostic laptop 3 months
Data Hard Disk No warranty
Car software No warranty
Consumables No warranty



Technical Service: 

1. If you have technical problem with the product you received from us, please contact us online or by email: Contact us

2. Remote help service: If your problem needs to be solved by remote help by our engineer, please download the teamviewer software from this link:  http://www.360diag.net/plus/list.php?tid=7, install it on your computer, then give us ID and password for remote help.

Customer Reviews

6 Item(s)

per page
Fast shipment, product consistent with the description, good transaction. Review by Sasha(Posted on 9/27/15)
Very fast delivery. Review by Maxim N. (Posted on 8/27/15)
Best Seller, Fast delivery and very good service. Very happy to do business with this seller Review by Alice(Posted on 8/20/15)
Service is very good. Shipping is fast. Review by Aiella(Posted on 8/20/15)
6 STARTS. GOOD PRICE AND GOOD QUALITY. Works perfectly with my car Review by Oscar A. (Posted on 7/27/15)
everything good! recomand this seler with pleasure Review by Alexandru D.(Posted on 9/28/14)

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