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Mitchell OnDemand 5 Q1.2012
Warranty:one year
Update:can't be updated
Mitchell OnDemand 5 -1 Quarter 2012 description of the catalogue: Powerful yet simple to navigate, Mitchell 1's OnDemand Repair has been completely redesigned to deliver sophisticated search capability with increased speed. You'll save valuable time using brand new shortcuts to TSBs, wiring diagrams, and more! Mitchell On Demand 5 1983-current year Domestic & Import Model Coverage Clear, Concise Illustrations & Diagrams Time-saving TSBs, Recalls, & Technical Tips Detailed, Accurate Repair Articles Model-Specific Maintenance Schedules Electronic Component Locator for all Models Mitchell On Demand 5 OEM wiring diagrams tend to vary between manufacturers because there really isn't an industry formatting standard. We completely redraw the majority of the OEM wiring diagram before they go into our database, meticulously verifying every detail.
The end result is a consistent look and feel to every diagram in our products. And because they're redrawn - not scanned - they take up much less space on a CD-ROM or DVD, allowing us to put more information on each disc.
This increases your computer's access speed because your CPU has smaller files to chase down.
Our customers said they want to swap discs as little as possible so they can spend more time repairing cars.
To accomplish this, Mitchell uses the latest in compression technology, giving you all the data available to fix the vehicles in your shop on fewer CDs or, better yet, a single DVD for Domestic, and one for Import. For example, our tables take up less space because the overwhelming majority are not scanned.
A scanned table uses up to 68 times more space on a disc than our specially formatted tables. Taking up less space means we can include more model-specific information, giving you exactly what you need. Mitchell On Demand 5, the automotive aftermarket's most comprehensive repair coverage for domestic and import vehicles, now offers an impressive multi-user capability for computer networks.
In addition, users can now choose to purchase coverage for domestic or import repair information on OnDemand5's professional interface. Version Mitchell On Demand 5 also offers an improved search with advanced functionality that maximizes search results.
"With each new version of OnDemand 5, repair shops get the most updated industry information available anywhere," said David Niemiec, vice president of marketing for Mitchell 1.
"When shops are equipped with the very best, they function more efficiently and improve profitability." Overall, Mitchell On Demand 5 Repair and Estimator offer the industry's most comprehensive repair coverage and parts and labor database.
OnDemand5 Version 5.8 Repair includes repair information for 1983 to current year domestic and import cars, light trucks and vans. OnDemand5 Version 5.8 Estimator gives accurate labor times for 1974 to current year domestic and import vehicle models. Powerful yet simple to navigate, the Mitchell On Demand 5 Version 5.8 products also deliver a sophisticated search capability with a simple and intuitive layout.
Key features for OnDemand5 Version 5.8 Repair and Estimator include: Categories within Repair and Estimator are streamlined to allow users to navigate between Repair and Estimator without reselecting the category A parts and labor search that finds matching parts and labor information Listings for new fluid capacities An estimating quotes screen view that is completely flexible and customizable The ability to save estimates Single click access to TSBs and maintenance schedules NAPA part numbers and prices included at no extra charge.
A free NAPA parts catalog is included with OnDemand version 5.8 Estimator. Additional product features and benefits include: Single Vehicle Selection. Choose one year, make and model to access repair, estimating, or maintenance data that applies to a particular vehicle configuration. Mitchell On Demand 5 TSBs/Recalls/Tech Tips. Helpful tools that allow users to find shortcuts and diagnostic aides for the most difficult problems. Mitchell On Demand 5 Repair Articles, Specifications, Illustrations. Clear repair procedures, including diagnostics, enhanced by useful
Package List:
1pc x 320G HDD with Mitchell OnDemand 5 Q1.2012 Software
Shipping Warranty:
We usually ship goods By DHL, UPS, EMS, Singpost airmail, and HongKong Airmail.
DHL: 3-5 days
UPS: 5-7 days
EMS: 10-15 working days
Singpost/HongKong Airmail: 7- 20 working days. At most 45 days.
If you have not received the goods during the normal time, please contact us for checking the package status timely online or by email: Contact us
Warrany Policy:
Problem Details | Warranty Time | Treatment | Responsibility for Charge | Remark |
Quality Problem | within 7 days after receiving package | Buyer: Submit a complaint(Mail to sales360diag@hotmail.com ) and Return the items to Seller's assigned address by EMS or Post. | Return Ship cost: Seller | Any costs because of customer's wrong operation leads to return will be responsible by the buyers. |
Resend ship cost: Seller | ||||
Seller: If can not repair,exchange a new one (Items must be in new condition with original packaging and accessories.) | Repair Charge: Seller | |||
Replace Parts Charge: Seller | ||||
within 8-14 days after receiving package | Buyer: Submit a complaint and Return the items to assigned address by EMS or Post for repairing | Return Ship cost: Buyer | ||
Resend ship cost: Seller | ||||
Seller: If can not repair,exchange a new one (Items must be in new condition with original packaging and accessories.) | Repair Charge: Seller | |||
Replace Parts Charge: Seller | ||||
within 15 days to 1 year after receiving package | Buyer: Submit a complaint and Return the items to assigned address by EMS or Post for repairing | Return Ship cost: Buyer | ||
Resend ship cost: Buyer | ||||
Seller: Repair it. | Repair Charge: Seller | |||
Replace Parts Charge: Buyer | ||||
Lost in the delivery | 30 days after shipping | Buyer: Submit proof to seller | New Product Cost: Seller | |
Seller: Contact carrier to ask for Claimant and arrange another shipment to buyer | Resend Ship Cost: Seller | |||
Customs Problem | 30 days after shipping | Buyer: Finish customs clearance when import | Customs duties or agent fees: Buyer | |
Seller: Try to help buyer to finish customs clearance but not responsible on this. | ||||
Delivery Problems: broken,incomplete, wrong address |
within 7 days after receiving package | Buyer: Report to Seller,and sumbit Complaint to Carrier (DHL,TNT,UPS,EMS,etc..) in 7 days to get a Complaint number and send the number to Seller.After the seller's perpmit,return the full package in good condition to assigned address by EMS or Post. Caution: The Carrier will not accept Complaint after 7 days. | Return Ship cost: Buyer | |
Resend ship cost: Buyer | ||||
Seller: ask for compensation as per the Complaint number from Carrier ,not responsible for any losses after 7 days. | Repair Charge: Seller | |||
Replacement Charge: Buyer | ||||
Received wrong Items | within 3 days after receiving package | Buyer: Report to Seller,and return the full package in good condition to assigned address by EMS or Post in 3 days | Return Ship cost: Seller | |
Seller: Arrange shipment for the correct items | Resend ship cost: Seller | |||
Man-made Damage: such as update machine online, dismantle the equipment, and so on | within 1 year | Buyer: Report to Seller,and return the items for repairing to assigned address by EMS or Post | Return Ship cost: Buyer | |
Resend ship cost: Buyer | ||||
Repair Charge: Buyer | ||||
Replacement Charge: Buyer | ||||
Note: | 1. Warranty Policy only protects Main parts.Other parts are out of our warranty policy. | |||
2. Before return,please confirm with us. we will give you a shipping address once confirmming the problem. Buyer will be responsible for any risks or costs without our permission. | ||||
3. Buyer needs return the items by cheaper EMS or Post, or we can't get them because of restrict Customs Policy. | ||||
4. The Warranty Policy fits for all products except some products which state the warranty specially in description. |
Warranty Item
Main Unit for Equipment | 1 year warrnaty |
Machine peripheral equipments and wire | No warranty |
Car diagnostic laptop | 3 months |
Data Hard Disk | No warranty |
Car software | No warranty |
Consumables | No warranty |
Technical Service:
1. If you have technical problem with the product you received from us, please contact us online or by email: Contact us
2. Remote help service: If your problem needs to be solved by remote help by our engineer, please download the teamviewer software from this link: http://www.360diag.net/plus/list.php?tid=7, install it on your computer, then give us ID and password for remote help.
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